Returns & Exchanges

At Punk Design, we want you to be completely satisfied with your alternative fashion haul, which is why we offer a 30-day window for returns and exchanges on items in their original, unworn condition. Whether the fit isn't right or you've changed your mind, our team is here to ensure a smooth transition back to the perfect aesthetic.

1

Initiate Your Request

Log into your account or use our returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all gothic hardware, tags, and accessories are included to avoid restocking fees.

3

Ship It Back

Affix the provided shipping label or use your preferred carrier to send the package to our designated return warehouse address.

4

Receive Refund or Exchange

Once our quality control team inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing